Shipment Policy

My English Kitchen (MEK Private Limited), delivers products across India through trusted logistics partners.

Order Processing

Orders are generally processed within 1–3 business days after payment confirmation.

Orders placed on weekends or public holidays will be processed on the next working day.

Delivery Timeline

Estimated delivery timelines:

Kerala: 2–5 business days

South India: 3–7 business days

Rest of India: 5–10 business days

Actual delivery times may vary due to location, weather conditions, public holidays, or courier delays.

Delays caused by courier services, customs, holidays, or unforeseen circumstances are beyond our control.

Customers are responsible for providing accurate delivery addresses.

In case of unable to process the order due to unforeseen reasons, then your refund will be processed within three working days, and credited to your credit/debit card or original method of payment within 5 working

Shipping Charges

Shipping charges are free all over India. If additional shipping charges are applicable to particular destinations, it would be displayed at checkout before payment.

Delivery Issues

If the package appears damaged at the time of delivery, customers should notify us immediately to below contacts and share photographs for assistance.

Contact

Email: [support.myenglishkitchen@gmail.com] / Phone: [+91 9292010949]