Terms and Conditions
Welcome to My English Kitchen (“MEK Private Limited”, “we”, “our”, or “us”). These Terms & Conditions govern your use of our website and the purchase of products through our platform.
By accessing or using this website, you agree to comply with and be bound by these Terms & Conditions.
2. Company Information
This website is owned and operated by MEK Private Limited, having its registered office at:
10/257, Keloth, Parambath, Thalakolathur, Kozhikode (Calicut),673317 Kerala, India (GST# 32AAUCM3184E1ZC.
For any support or queries, customers may contact us through support.myenglishkitchen@gmail.com.
3. Eligibility to Use
By using this website, you confirm that:
You are at least 18 years old, or You are using the website under the supervision of a parent or legal guardian.
4. Products & Product Information
We strive to ensure that all product descriptions, images, specifications, and prices displayed on the website are accurate. However:
Actual product colours may vary due to screen settings and photography lighting.
Variations in finish or appearance may occur.
Product availability is subject to stock availability.
We reserve the right to modify or discontinue products without prior notice.
5. Pricing & Payments
All prices are displayed in the applicable currency and are subject to change without prior notice.
Payments must be completed through the approved payment methods available on the website.
Orders will be processed only after successful payment confirmation.
6. Order Acceptance & Cancellation
We reserve the right to refuse or cancel any order at our discretion.
In case of cancellation after payment, eligible refunds will be processed to the original payment method.
Customers are responsible for providing accurate shipping and contact details.
7. Shipping & Delivery
Delivery timelines are estimates and may vary depending on location and logistics conditions.
Delays caused by courier services, customs, holidays, or unforeseen circumstances are beyond our control.
Customers are responsible for providing accurate delivery addresses.
Further details are available in our Shipping Policy.
8. Returns & Refunds
Returns and refunds are subject to our Return & Refund Policy available on the website.
Generally:
Products must be unused and returned in original packaging.
Damaged or incorrect items should be reported within the specified timeframe after delivery.
9. Product Usage & Care
Customers are advised to follow all care and usage instructions provided with the products.
Important notes:
Avoid overheating empty cookware.
Coating lifespan may vary depending on usage and maintenance.
Improper use may void any applicable warranty.
10. Intellectual Property
All content on this website, including: logos, product images, designs, graphics, text, videos, branding elements,
are the intellectual property of MEK Private Limited and may not be copied, reproduced, or used without prior written permission.
11. Limitation of Liability
MEK Private Limited shall not be held liable for:
indirect or consequential damages, delays beyond our control, misuse of products, damages arising from improper handling or usage.
Customers are responsible for using products safely and as instructed.
12. Privacy
Your use of this website is also governed by our Privacy Policy.
By using our website, you consent to the collection and use of information in accordance with our Privacy Policy.
13. Governing Law
These Terms & Conditions shall be governed by and construed in accordance with the laws of India.
Any disputes arising out of the use of this website shall be subject to the exclusive jurisdiction of the courts of Kozhikode (Calicut), Kerala, India.
14. Changes to Terms
We reserve the right to update or modify these Terms & Conditions at any time without prior notice.
Continued use of the website after changes are posted constitutes acceptance of the revised Terms.
15. Contact Us
For any questions regarding these Terms & Conditions, customers may contact us through myenglishkitchen22@gmail.com